Cafe POS system for Australian cafes: fast at the counter, steady offline
The morning rush decides whether a cafe POS is any good. SureTill keeps the counter moving, sends coffees and food to the right station, tracks milk and beans as you sell, and keeps going when the NBN drops.
Why does a cafe POS need to work offline?
Because a queue of fifteen people is the worst time for a loading spinner. SureTill bills, prints tickets and deducts stock on a server inside your cafe, so an internet dropout does not stop the counter.
Orders and bills are handled by the server inside your cafe. There is no round trip to a server in another city for every coffee.
Coffee orders still reach the machine and food orders still reach the kitchen, over your local network.
Once the line is back, your in-store server syncs to the optional cloud mirror. Your end-of-day numbers stay complete.
Card payments are a separate question, because they run through your payment provider. Ask us about your payment terminal and we will tell you plainly how it fits. More on how offline-first works: offline POS explained.
What should a cafe POS system include?
Speed at the counter, clear tickets for each station, stock that matches what you sold, and ways to bring regulars back. Here is how SureTill covers each.
Dine-in, takeaway and delivery from one screen, with tables and a floor plan when you have seating.
Drinks route to the coffee station and food to the kitchen, on printers or a kitchen display.
Recipe-based inventory deducts as orders go through, converts litres and kilos into per-cup amounts, and alerts you before you run out. See inventory.
Track batches and expiry on baked goods and record end-of-day wastage, so food cost reflects what you binned.
Loyalty points, gift cards and prepaid balances for regulars, plus QR table ordering and an online storefront for pre-orders.
Roles and permissions, audit logs and a multi-branch dashboard if you run more than one site. Full feature list.
Can a cafe take Uber Eats orders straight into the POS?
Yes. SureTill integrates with Uber Eats, so delivery orders arrive in the same queue as the counter and print straight to the coffee station or kitchen.
- No separate Uber Eats tablet to watch
- Accept, reject and mark ready from the POS
- Uber Eats menu and prices managed from SureTill
Uber Eats sends orders over the internet, so new orders need a connection to arrive. Counter trade carries on offline either way. Selling on DoorDash as well? Ask us which delivery apps we can connect.
Uber Eats is a trademark of Uber Technologies, Inc. SureTill is an independent integration and is not affiliated with or endorsed by Uber.
How do you pick the best POS system for a cafe?
Time it, unplug it and read the pricing. A short trial at your own counter tells you more than a features page.
- Ring up your five best sellers and time how long each takes
- Disconnect the internet and check that tickets still print
- Check that stock moves when an order is sent, not just at the end of the day
- Ask about your payment terminal before you sign
- Read how you are charged: SureTill is a one-time setup fee plus a flat monthly fee, with no cut of sales (pricing)
Running a full kitchen too? The restaurant POS page covers tables and stations in more detail, and the bakery POS page covers counter-only trade.
What is the best POS system for a cafe in Australia?
The best cafe POS is the one that never slows the queue. Look for fast counter billing, separate tickets for the coffee machine and the kitchen, stock tracking on milk and beans, and billing that keeps working when the NBN drops. SureTill is built around those four things.
Does a cafe POS keep working if the internet goes down?
SureTill does. It runs on a server inside your cafe, so orders, tickets and stock deduction carry on offline and sync when the connection returns. Ask us about your payment terminal, as card payments depend on your payment provider.
What hardware does a cafe POS need?
A Windows, Linux or Android terminal at the counter, an ESC/POS thermal printer over USB, LAN or Bluetooth, and optionally a kitchen display screen. Many cafes add an Android tablet for table service.
Can I take Uber Eats orders without another tablet?
Yes. SureTill integrates with Uber Eats, so orders land in the POS, print to the right station, and are accepted and marked ready from the same screen.
How much does a cafe POS cost?
SureTill is quoted per cafe: a one-time setup and training fee plus a flat monthly fee, with no cut of your sales. Call +92 332 7685715 for a quote or book a free demo.
More guides
Tables, kitchen routing and stock that keep running through NBN outages.
Counter billing, kitchen tickets and ingredient stock for bakeries.
Remote setup and support for Melbourne cafes and restaurants.
Time us against your current till.
Bring your five most-ordered drinks to a free demo. We will set them up and ring them through while you hold the stopwatch.