In production in Pakistan & AustraliaIntegrates with Uber Eats
SureTill
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Real product screens

Everything your restaurant runs on, shown on real screens

Every screenshot on this page is the actual SureTill software, taken from our demo branch. From the till and the kitchen to stock, khata, Uber Eats and menu boards, it is one system that keeps working when the internet doesn’t.

01POS & ordering

A fast, touch-first till for every order type

Dine-in, takeaway and delivery on one screen, built for busy service. Billing keeps going when the internet is down, because the system runs on a server inside your restaurant.

POS terminal

Ring up any order in a few taps.

Pick a table or order type, tap photo tiles grouped by category, and run the order from one action bar.

  • Hold, KOT, split, move or merge tables, notes and guest count
  • Split by items or across payment methods, including split equally
  • Add-ons, variants, discounts, weighed items and barcode scanning
  • Printing the bill locks the ticket; voids need a reason and unlocking needs a manager

Customer lookup

Find or add a customer without leaving the order.

Search by name or phone with the built-in touch keyboard. Account (credit) customers are flagged.

  • Select, edit or create customers in place
  • Attach a customer or account to any order

Customer-facing display

Show guests their order as you ring it up.

A second screen mirrors the live cart with the branch name, on a second monitor or a Wi-Fi tablet.

  • Updates live as items are added
  • Large, readable totals

Launch pad & orders hub

Every tool, one tap away.

Staff land on frequently used shortcuts and module launchers. Every order from every channel sits in one searchable list.

  • Filters for paid, account, pending, voided, void-after-bill, refunded and scheduled
  • Department filter, export and totals

Work periods

Open the day, close it cleanly.

Open with opening cash and close with a cash-variance check, with a history ledger of every session.

  • Voids made after a bill was printed are logged
  • Shift report as a PDF on WhatsApp
  • Closing a work period can trigger an automatic backup

PIN login & system health

Fast staff switching, health at a glance.

Staff log in with a 4-digit PIN; admins use a password. The POS Status page shows the backend, sync queue, printers and paired devices.

  • Shows whether the terminal is online or offline
  • Live health tiles for API, sync, printers and devices
The same till in dark theme
Customer lookup at the till
Customer-facing display
Launch pad after login
Orders hub
PIN login
02Kitchen

From the floor to the pass, with no lost tickets

A live kitchen display replaces paper tickets, and every item’s KOT goes to the right station or printer.

Kitchen Display System

A live kitchen screen that replaces paper tickets.

Tickets show the table, order type, items, state, a rush flag and an elapsed timer. Cooks tap Start, Ready, then Bump.

  • Real time over WebSockets, no refresh needed
  • Rush priority, allergy flags and a kitchen clock
  • Production board with consolidated item counts
  • Per-station filtering, sound alerts and item images

KOT printing & stations

The right ticket at the right printer.

Categories map to kitchen stations, so each item’s ticket goes to the right kitchen or printer.

  • Station routing per category
  • Separate, editable bill and KOT templates
  • Automatic retry if the printer is busy
KOT template editor with a live 80 mm preview
03Dining & tables

Every table’s status at a glance

Tables by dining area with seats, waiter and live status, plus QR ordering straight from the guest’s phone.

Table management

See every table at a glance.

Tables are organised by department, with seats, the assigned waiter and Free, Occupied or Reserved status.

  • Live counts for free, occupied and reserved tables
  • Merge tables and bulk add
  • Custom floor-plan layout

QR table ordering

Guests scan, browse and order from the table.

Guests open the table’s menu on their phone, pick add-ons, order and follow its status live. Staff see the orders in Table Orders.

  • Bulk-generate and download printable codes
  • Enable or disable per table
  • Call Waiter and Request Bill from the guest’s phone
A QR code for every table

Also included

  • Reservations Upcoming and past bookings with guest counts; create a reservation from the POS.
  • Waitlist Queue guests, track the average wait and mark them seated.
  • Floor-plan designer Drag, resize and rotate tables, chairs, walls, decor and zones.
04Delivery & online

Your own ordering website, built in

Every install includes a branded ordering site, and online, QR and delivery orders land in the same POS.

Online ordering website

A branded ordering site, built in.

Delivery, Takeaway and Dine-in modes, branch selection, menu, offers and customer accounts. Orders go straight into the POS.

  • Branch picker for multi-outlet brands
  • Mobile-friendly, with a bottom navigation bar on phones

Website builder

Design your homepage without a developer.

Turn homepage blocks on or off and reorder them, and manage banners, sliders, pages, blog and theme.

  • 14 ready-made homepage blocks
  • Live page-structure preview

Online orders & delivery hub

One feed for every channel.

Web, Uber Eats, direct and QR orders in one live board with a pause switch. Delivery zones are drawn on Google Maps.

  • Zones as polygon or radius, each with its own fee
  • Drivers, vehicles and a dispatch board
  • Rider settlement against the completed-payment ledger

AI phone ordering

An AI that answers the phone and takes orders.

A voice agent answers calls and takes orders. The AI Phone Calls page logs each call.

  • Caller, duration and full transcript
  • Outcome and the linked order with its total
Website builder: 14 homepage blocks
05Integrates with Uber Eats

Uber Eats orders straight into your POS

A direct integration for Uber Eats stores in Australia. Accept orders, manage the menu and pause the store from SureTill, no separate tablet to watch.

Orders in the POS

Accept or deny with a sound alert.

Uber Eats orders appear in SureTill with an incoming-order alert. Denials need a reason.

  • Scheduled orders with prep reminders
  • Uber Eats bill and KOT templates
  • Accepted orders deduct stock too

Menu & store control

Manage Uber Eats from one screen.

Mark items sold out, push the full menu, and pause the store for a set time or until reopened.

  • Sold-out toggles and full menu push
  • Promotions, reports and store settings
Order board: New, Preparing, Ready
In stock or sold out, plus Push Menu
Scheduled orders
Open or pause the store
Uber Eats sales reports
Promotions
06Catalog & menu

Organise your menu once, use it everywhere

Categories form the menu, each routed to a kitchen station, with separate menus per department and branch.

Categories, menus & departments

One structure for every order type.

Menus group categories per department (Dine-in, Takeaway, Delivery, Uber Eats), so each order type and branch can have its own menu.

  • Sub-categories and drag-to-reorder
  • Per-department and per-branch menus

Products & modifiers

Complex choices, simple to set up.

Product list or photo grid with stock status, bulk update, and CSV import and export.

  • Modifier groups and add-ons with selection rules
07Inventory & recipes

Stock that updates itself as you sell

Ingredients are deducted through recipes when orders go to the kitchen, and every movement lands in a stock ledger.

Recipe costing

Know what every dish really costs.

Link each menu item to a recipe with yield and prep time, and see the estimated cost per dish.

  • Ingredient-level recipes per menu item
  • Drives automatic stock deduction

Stock levels & ledger

Every movement on record.

Deduction happens at the kitchen (KOT/KDS), with payment as a safety net. Voids return exactly what was deducted.

  • Batches with expiry, alerts and wastage reasons
  • Valuation by FIFO, LIFO or average
  • Low-stock and expiring-soon counters

Suppliers & purchasing

From supplier to shelf.

Supplier directory, purchase orders from draft to received, warehouse transfers and kitchen requisitions.

  • Purchase-order workflow
  • Stock alerts
Recipe costing per dish
08CRM, khata & loyalty

Know your regulars, and run tabs without the notebook

One customer list with wallet, outstanding credit and lifetime value, plus khata accounts, loyalty and gift cards.

Khata / customer credit

Customer tabs without the notebook.

Account customers order on credit. The account tab lists unpaid orders with Collect Payment and Send Reminder.

  • Outstanding dues and credit limit
  • Credit statement as PDF, email, print, WhatsApp or SMS
  • Wallet and advance balances cover account orders
  • Move a balance to another account

Customer hub

Know your regulars.

Engagement, wallet, outstanding credit and lifetime value in one list.

  • Import, upload and export customers

Loyalty, gift cards & coupons

Reasons to come back.

Loyalty tiers with a points ledger, physical or digital gift cards, and coupon codes with limits and expiry.

  • Discounts: percentage, fixed, buy-X-get-Y, free item, minimum order
  • Feedback with star ratings and replies
09Digital signage

Design menu boards and put them on any screen

TV and LED menu boards whose prices come straight from the POS: change a price once and every screen updates.

Menu boards & TV signage

Any screen, any time of day.

Start from a landscape or portrait template, open it on any screen through a display link, and pair screens.

  • One board, a rotating playlist, or boards by time of day
  • Prices stay in sync with the POS catalog

Board designer

Drag, drop, done.

Upload a background, then drop on price, item name, free text, QR code, calories, kilojoules, allergen and dietary tags bound to real menu items.

  • 16:9 and 9:16 canvases
  • Undo/redo, keyboard nudge and duplicate
Drag-and-drop board designer
Template library and saved boards
10Finance & reports

See how the business is really doing

Analytics, a built-in reports centre and branded PDFs sent straight to WhatsApp.

Analytics

The numbers that matter.

Conversion rate, average ticket size, customer lifetime value, revenue trend and category mix over 24h, 7D, 30D, YTD or a custom range.

  • Export and refresh

Reports centre

Built-in reports, sent where you need them.

Sales, items, categories, payment methods, hourly sales, work periods, cost & profit, tax, discounts & voids, end-of-day, operators, branches, kitchen, delivery and customers.

  • CSV, PDF, Excel and receipt-style printing
  • Branded PDF on WhatsApp
  • Report templates and scheduled reports

Also included

  • Accounting ledger Posted transactions with reconciliation and GL export (a debit/credit ledger, not a full accounting suite).
  • Expenses, payments & tax Expenses, payment methods, tax rates on invoices and receipts, and a cash drawer per shift.
11HR & payroll

Your whole team, with exactly the access they need

Staff profiles, 255 fine-grained permissions, attendance from ZKTeco devices and payroll with WhatsApp payslips.

Staff directory

Your whole team in one place.

Role, contact details, start date and status, with departments, positions, documents, goals, performance, training and holidays.

  • Role-tagged staff profiles
  • Holiday calendar

Roles & permissions

Everyone sees exactly what they should.

Admin, Manager, Cashier, Chef, Waiter, Driver and Super-admin roles built from 255 permissions across 30 modules.

  • Expand a module to toggle its permissions
  • Number of users per role

Attendance & payroll

From clock-in to payslip.

Shifts, overtime, breaks, lateness and leave, with attendance pulled from ZKTeco biometric devices.

  • Payroll with allowances, bonuses, deductions and tax
  • Payslips sent on WhatsApp
  • Salary advances and an employee self-service portal
Role profiles
255 permissions across 30 modules
12Printers & devices

Print straight to your LAN printers, even offline

A native print agent sends bills and KOTs straight to network printers, with templates that match your brand.

Devices & print agent

One device per branch does the printing.

Register and pair POS terminals, KDS screens, waiter pads and kiosk devices. The print agent receives jobs over WebSocket and prints ESC/POS to LAN printers.

  • Pair, re-pair and revoke devices
  • One-tap print-agent toggle
  • Default bill printer per device

Print templates

Receipts and tickets that match your brand.

Bill, receipt, KOT, label and void templates per branch and department, with a visual editor and a raw ESC/POS editor.

  • 80 mm and 58 mm paper with live preview
  • Logo and QR code on receipts
  • Import and export templates

Printers

Receipt and kitchen printers, managed.

Add network printers by IP, assign them to stations and send a test print.

  • Print queue with queued, sending, printed and failed jobs
  • Failed jobs are retried automatically
Bill, Uber Eats, DoorDash and KOT templates
13Offline, multi-branch & backup

Works without the internet. Syncs when it’s back.

Run on a local server inside your restaurant, in the cloud, or hybrid, and manage every outlet from one admin.

Offline-first

The server lives in your restaurant.

SureTill runs on an in-store server or the desktop app, which bundles the full backend, database and real-time server. Other terminals on the network find it automatically.

  • Billing, KOTs and inventory keep working when the internet drops
  • Local only, Cloud only or Hybrid sync with auto-sync

Multi-branch

Run every outlet from one place.

Each branch has its own menus, tables, printers and staff, and reports can compare branches.

  • Address, manager, terminals and status per branch

Backup & recovery

Your data, backed up every day.

Automatic backups when a work period closes or on a daily schedule, to local storage or the cloud, with a retention policy.

  • S3-compatible storage or Google Drive
  • Restore from a backup or a zip

Integrations & alerts

Connect what you already use.

Payment gateway connectors and SMS/WhatsApp gateways, configured per install, plus a real-time activity stream.

  • Stripe, PayPal, Razorpay, Paystack and more
  • Twilio, Vonage, MSG91 and WhatsApp messaging
Every branch in one admin
Integrations hub
Real-time activity stream
Questions

Features FAQ

Does SureTill work without the internet?

Yes. SureTill runs on a server inside your restaurant, an on-prem server or the desktop app, which carries the full backend and database. Billing, kitchen tickets and inventory keep working when the internet drops, and data syncs to the cloud when the connection is back.

Which devices does it run on?

There is a desktop app for Windows and Linux, an Android tablet app and a browser client. Browser terminals connect to the in-store server on your network.

Does it work with Uber Eats?

Yes. SureTill integrates directly with Uber Eats for stores in Australia: orders arrive in the POS, and you accept them, mark items sold out, push the menu and pause the store from SureTill.

Can I run several branches?

Yes. You manage every outlet from one admin, and each branch has its own menus, tables, printers and staff. Reports can compare branches.

Which printers does it support?

Network (LAN) receipt and kitchen printers that use ESC/POS, on 80 mm or 58 mm paper. A native print agent sends bills and KOTs straight to the right printer and retries failed jobs automatically.

Easier to see than to read

Book a 30-minute demo and we’ll walk through the screens that matter for your restaurant.