Restaurant POS system for Australia that keeps working when the NBN drops
SureTill runs a full backend inside your restaurant, so orders, kitchen tickets and stock keep moving through an internet outage. Uber Eats orders land on the same screen and print to the kitchen, with no separate tablet on the counter.
Why does a restaurant POS need to work offline?
Because the connection fails at the worst moment. A cloud-only POS that loses the internet on a Friday night can stop sending orders to the kitchen. An offline-first POS keeps billing, printing tickets and deducting stock on your own network, then syncs later.
SureTill runs on a server inside your restaurant. Staff keep taking orders and closing bills with the router lights off.
Kitchen order tickets still route to the right station printer or kitchen display, because nothing has to go out to the internet and back.
When the connection returns, your in-store server syncs its changes to the optional cloud mirror. No lost orders, no re-entry at close.
A quick demo test: pull the network cable, ring up a table and send it to the kitchen. If that stops, the system is cloud-only with a cache. More in offline POS vs cloud POS.
What does SureTill include for restaurants?
Everything a full-service or casual restaurant needs on one system: tables, kitchen routing, stock and delivery, running on Windows, Linux or Android terminals.
Lay out your dining room, move and merge tables, and run dine-in, takeaway and delivery from the same screen.
Each item routes to its station: grill, fryer, bar or pass. Use printers, a kitchen display system, or both.
Stock deducts when an order is sent to the kitchen, with unit conversion, wastage, batches and expiry, and low-stock alerts. See inventory.
Run SureTill on Android tablets for table service and on Windows or Linux terminals at the counter. ESC/POS printers connect over USB, LAN or Bluetooth.
Loyalty points, gift cards and prepaid balances, QR table ordering and an online ordering storefront.
A multi-branch dashboard, roles and permissions, and audit logs, so you can see who voided what and when. Full list on the features page.
Can a restaurant POS take Uber Eats orders without the tablet?
Yes. SureTill integrates with Uber Eats through the official API, so delivery orders arrive in the POS next to dine-in and takeaway, and the kitchen gets a ticket straight away.
- Orders land in SureTill and print to the kitchen
- Accept, reject and mark ready from the POS
- Uber Eats menu and prices managed from SureTill
- No separate Uber Eats tablet on the counter
Uber Eats sends orders over the internet, so new orders need a connection to arrive. Orders already received stay on the kitchen tickets during an outage. Also on DoorDash? Ask us which delivery apps we can connect.
Uber Eats is a trademark of Uber Technologies, Inc. SureTill is an independent integration and is not affiliated with or endorsed by Uber.
What should you compare between restaurant POS systems?
Compare how each system behaves on a bad night, not how it looks in a demo. These are the questions that separate restaurant POS systems in Australia.
Does billing, kitchen printing and stock keep working with no internet, or only card payments?
Do Uber Eats orders come into the POS, or does someone retype them from a tablet?
Which payment terminal will you use? Ask us about your payment terminal before you sign anything.
SureTill charges a one-time setup and training fee plus a flat monthly fee, and takes no cut of sales. See pricing.
Built by a restaurant owner, SureTill handles over 1,000 orders per branch per day at Flavourz in Lahore, and runs at Meadow Heights Lebanese Bakery in Melbourne. Running a cafe, bakery or takeaway? See the cafe, bakery and takeaway pages.
Restaurant POS questions from Australian owners
Not covered here? Ask on WhatsApp and you'll get a straight answer.
How do I choose a restaurant POS system in Australia?
Ask three questions: what still works when the NBN drops, how delivery orders reach the kitchen, and how you are charged. SureTill keeps billing and kitchen tickets running offline, integrates with Uber Eats, and charges a setup fee plus a flat monthly fee with no cut of sales.
Does SureTill work without the internet?
Yes. SureTill runs on a server inside your restaurant, so billing, kitchen tickets, the kitchen display and stock deduction keep working offline, then sync when the connection returns. New Uber Eats orders need a connection to arrive.
Do I still need the Uber Eats tablet?
No. SureTill integrates with Uber Eats through the official Uber Eats API. Orders land in SureTill, print to the kitchen, and are accepted, rejected and marked ready from the POS. Your Uber Eats menu and prices are managed from SureTill too.
Does SureTill work with my EFTPOS terminal?
Ask us about your payment terminal. Tell us which one you use and you will get a straight answer before you commit.
How much does a restaurant POS system cost with SureTill?
Pricing is quoted per venue: a one-time setup and training fee plus a flat monthly fee, with no percentage of your sales. Call or message +92 332 7685715 for a quote, or book a free demo first.
Do you have an office in Australia?
No. Setup and support are remote, by video call, phone and WhatsApp, and setup help is part of the onboarding. SureTill is already in production in Melbourne at Meadow Heights Lebanese Bakery.
More guides
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Counter, phone and delivery orders on one screen and one kitchen.
A neutral look at cloud-based and offline-first restaurant POS.
Pull the plug on your router and keep trading.
Book a 30-minute demo on a video call. We will disconnect the internet, ring up a table and send it to the kitchen while you watch.